Orders & Shipping

THINKING ABOUT YOUR ORDER?

ORDERS.

all orders are cut off every day at 6 pm and roasted-to-order.

orders are usually shipped within 2-3 days after orders are placed.

SHIPPING.

delivery service is available for all orders within hong kong.

all orders are delivered through sf express (except for areas out of sf express service - more details please see here).

free shipping for orders over $200.

for orders less than $200, a delivery fee of $30 will be charged.

RETURNS.

return or exchange can only be requested within 7 days of delivery receipt confirmation.

goods must be returned in their original packaging and condition.

customers are responsible for any fees incurred by returns shipping and all delivery charges paid will not be refundable.

customers can also return goods to our location for a refund or an exchange (subject to terms & conditions).

please contact us via email coffee101hk@gmail.com or phone (852)23382521 to arrange product return or exchange.